Author Archives › Brooke Ottesen

Social Media Ethics: Part I

Although it began as a tragic personal injury case where a concrete truck crossed the center line and tipped over the car of a newly…more

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The Ethics of Ghost Blogging and Astroturfing

In today’s marketplace, having a strong social media presence is essential. For example, in addition to a firm website and blog, our firm has a…more

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Avoiding a State Bar Grievance: Client Fee Disputes

Fee disputes, including a lawyer’s attempt to collect a fee, are a common source of client complaints to the State Bar. To help avoid a…more

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Avoiding a State Bar Grievance: Managing Client Expectations in PI Cases

Every year, the State Bar receives thousands of complaints about lawyers and opens approximately 1500 grievance files a year.  A personal injury practice can be…more

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Effectively Managing Online Client Reviews

I recently read a blog by AVVO’s General Counsel, Josh King, regarding online client reviews.  His article caught my attention because AVVO publishes online lawyer…more

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Out with the Old, In with the New: Closed File Storage

Many people box up old files, put them in storage, and hope they never see them again.  Attorneys, however, should store client files in a…more

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The Devil is in the Details: Common Trust Accounting Issues

Recently at a NCBA Law Practice Management & Technology Section Council meeting, Peter Bolac, the Trust Account Compliance Counsel at the State Bar, presented “Common…more

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Turning Out the Lights Part Four: Ethics of Closing a Law Firm

Ethical responsibilities should be one of the most important considerations in the sale, purchase, or dissolution of a law firm.  The Rules of Professional Conduct…more

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Turning Out the Lights Part Three: Checklist for Closing Your Law Firm

Closing a law practice takes time and planning. The most important considerations, outside of ethical responsibilities, are to start early, create and utilize a timeline…more

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Turning Out the Lights Part Two: To Sell or Not to Sell

As we suggested in part one of this series, exit planning is a hot topic, and the end of a legal career is a certainty…more

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