Author Archives › Crystal Carlisle

Disbursements Against Cashier’s Checks – You’ve Got to Know When to Hold ‘Em

Have you ever received an email from a potential client asking you to collect a debt owed to them by an ex-spouse, a corporation, or…more

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The Ethics of Ghost Blogging and Astroturfing

In today’s marketplace, having a strong social media presence is essential. For example, in addition to a firm website and blog, our firm has a…more

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What Now? – Handling the Uncertainty of Personal Injury Lien Disbursements

My colleague Brooke Ottesen and I recently presented a CLE on trust account disbursement at Elon University School of Law.  The participants asked many wonderful…more

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Avoiding a State Bar Grievance: Client Fee Disputes

Fee disputes, including a lawyer’s attempt to collect a fee, are a common source of client complaints to the State Bar. To help avoid a…more

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A Difficult Lesson to Learn

I would venture to say that most attorneys have had a scenario somewhat like this: Your family member, friend, or former colleague asks you to…more

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Avoiding a State Bar Grievance: Managing Client Expectations in PI Cases

Every year, the State Bar receives thousands of complaints about lawyers and opens approximately 1500 grievance files a year.  A personal injury practice can be…more

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Inadvertent Disclosure of Privileged Information – Major Headache or Minor Hiccup? Part 2

Once you have navigated and closely followed the rules regarding how to handle inadvertent disclosure, a very important question remains: Does inadvertent disclosure destroy the…more

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Inadvertent Disclosure of Privileged Information: Major Headache or Minor Hiccup? (Part 1)

You are going through the discovery materials that opposing counsel sent you when you come across a document that is marked “Privileged.”  How do you…more

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Effectively Managing Online Client Reviews

I recently read a blog by AVVO’s General Counsel, Josh King, regarding online client reviews.  His article caught my attention because AVVO publishes online lawyer…more

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Make the Call…

I recently had an issue with a medical bill that was not being paid correctly.  After multiple calls to the insurance company and the medical…more

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