Author Archives › Crystal Carlisle
Disbursements Against Cashier’s Checks – You’ve Got to Know When to Hold ‘Em
August 6, 2014
Have you ever received an email from a potential client asking you to collect a debt owed to them by an ex-spouse, a corporation, or…more

The Ethics of Ghost Blogging and Astroturfing
May 16, 2014
In today’s marketplace, having a strong social media presence is essential. For example, in addition to a firm website and blog, our firm has a…more

What Now? – Handling the Uncertainty of Personal Injury Lien Disbursements
May 9, 2014
My colleague Brooke Ottesen and I recently presented a CLE on trust account disbursement at Elon University School of Law. The participants asked many wonderful…more

Avoiding a State Bar Grievance: Client Fee Disputes
April 10, 2014
Fee disputes, including a lawyer’s attempt to collect a fee, are a common source of client complaints to the State Bar. To help avoid a…more

A Difficult Lesson to Learn
March 24, 2014
I would venture to say that most attorneys have had a scenario somewhat like this: Your family member, friend, or former colleague asks you to…more

Avoiding a State Bar Grievance: Managing Client Expectations in PI Cases
March 17, 2014
Every year, the State Bar receives thousands of complaints about lawyers and opens approximately 1500 grievance files a year. A personal injury practice can be…more

Inadvertent Disclosure of Privileged Information – Major Headache or Minor Hiccup? Part 2
March 7, 2014
Once you have navigated and closely followed the rules regarding how to handle inadvertent disclosure, a very important question remains: Does inadvertent disclosure destroy the…more

Inadvertent Disclosure of Privileged Information: Major Headache or Minor Hiccup? (Part 1)
February 20, 2014
You are going through the discovery materials that opposing counsel sent you when you come across a document that is marked “Privileged.” How do you…more

Effectively Managing Online Client Reviews
February 12, 2014
I recently read a blog by AVVO’s General Counsel, Josh King, regarding online client reviews. His article caught my attention because AVVO publishes online lawyer…more

Make the Call…
February 3, 2014
I recently had an issue with a medical bill that was not being paid correctly. After multiple calls to the insurance company and the medical…more
