“Dear Doug,
The past 10 months have been extraordinary.  Your exceptional hard work and ability in the [Dental Board] hearing are clear!  You have been professional, courteous, and very accessible.  I appreciate you keeping me informed and getting me prepared for the July hearing.  Justice was done. . . . . The primary goal of his never practicing dentistry again has been attained.
Thank you again for all that you did.  My family and I are relieved and satisfied with the outcome.  You are a great attorney and a wonderful person!”